SpreaderSoft LLC, registered in Maryland, United States (33 W FRANKLIN ST OFC 223 HAGERSTOWN, MD 21740), is committed to protecting your privacy and handling your personal data in accordance with US federal and state privacy laws, including the CCPA and other applicable regulations. We do not share your information with unauthorized parties. Authorized users may include our staff, agents, representatives, web-hosts, and those involved in providing support to your systems. Before proceeding, please review our privacy policy at https://spreadersoft.com/.
SpreaderSoft LLC is the sole owner of information collected via our website, phone, or email. We do not sell or rent your information except as described in this policy and as required by US law. Information is collected at several points to provide and improve our services.
Personal Information: We may request information that personally identifies you (such as name, email, postal address, phone number, etc.) to provide our services. This information is used to contact you regarding products/services, notifications, offers, and service improvements.
Payment Information: If you register for paid services, we may collect payment details necessary to process transactions. Payment processing may involve third-party providers, and information is shared only as required to complete the transaction securely and in compliance with US regulations.
Subscriber Computer - We may request information about your computer or devices (such as purchase date, type, model, hardware/software details, and error logs) to provide personalized technical support and improve our services.
System Access – When requesting support, you may allow our experts to access your system remotely. Access is only granted with your consent and is performed using secure, approved tools. Experts are trained to respect your privacy and will not access confidential or sensitive information unless required and permitted by US law. We recommend closing personal files before granting access.
Diagnostic Tool – Our online diagnostic applications may collect technical information about your system to help resolve issues. This data is securely transmitted and does not include sensitive personal information. Use of these tools is subject to the terms of the relevant software agreements.
Session Records – We may monitor or record support sessions for quality assurance, dispute resolution, and service improvement. Session data is not linked to personally identifiable information unless required by US law.
Cookies – We use cookies to enhance your experience and personalize content. Cookies do not contain personally identifiable information and comply with US regulations.
Log Files: We use IP addresses and log files to analyze trends, administer the site, and gather demographic information for aggregate use.
Sharing – Aggregated demographic information may be shared with partners or advertisers, but is not linked to personal data unless required for service delivery or by US law.
Surveys & Contests – Occasionally, we may request information via surveys or contests. Participation is voluntary. Information collected is used to improve our services and notify winners.
Children's Privacy – Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are under 13, please use our services with parental guidance and consent, in accordance with US law.
We take all reasonable precautions to protect your information, both online and offline, in accordance with US data protection laws. Sensitive information (such as payment details) is encrypted and stored securely. Access to personal data is restricted to authorized employees who require it to perform their duties. We regularly review and update our security practices to ensure your data remains protected. Information may be disclosed to law enforcement or regulatory authorities if required by US law.
To fulfill our obligations to customers, we may supplement information received with data from third-party sources, such as credit checks, in accordance with US law. Once used, such documents are securely destroyed.
Special Offers – New members may receive a welcome email to verify credentials. Existing members may occasionally receive information about products, services, offers, and newsletters.
Correction/Updating Personal Information – If your personal information changes or you wish to update or remove your data, you may do so via your profile page, by calling us at +1 (855) 446-9280, or by emailing info@spreadersoft.com or support@spreadersoft.com.
Payment Policy – Our payment policies are customer-driven. No upfront charges are required at signup. Payment is processed only after your issue is resolved and feedback is received. If you are dissatisfied, you may escalate to our billing manager for resolution.
Notification of Changes – SpreaderSoft LLC reserves the right to update this privacy policy at any time by posting changes online. The most current version is available at https://spreadersoft.com/. Please review this policy before submitting information. Continued use after changes constitutes acceptance.
If we decide to use personal information in a manner different from that stated at the time of collection, we will notify you by email. We will use information in accordance with the privacy policy under which it was collected.
What Our Clients Say
The techs at SpreaderSoft are very helpful, they are very kind and nery willing to assist cutomers. Awesome staff!!. thank you, I will recommend this service to my friends.
I called in as i was not able to print from the internet. Dave helped me with the issue and i got the print. I went to Harvard Law School and I gave Dave an A grade for helping me today. Thank you
As small business owners working from our home and leveraging the Internet, PC performance is of the utmost in criticality! Having Alex and the my SpreaderSoft team available for repairs at a very competitive price, and sometimes the option for on-site (or at home) service, makes it highly desirable to do business with them! They keep us going so our Shaklee natural products business keeps humming! They are very knowledgeable and have a great rapport with clients because they can describe in "lay terms" what needs to be done. They'll help with every step along the way, depending on what you need. We highly recommend my PC Techs for any PC repair issues you may have!
SpreaderSoft responds quickly..is reasonably priced and has always come through fixing my computer problems. I'd recommend them far and wide to everyone!"
I called for help as i had an issue with my printer not printing, the issue was successfully resolved by Paul...Thank You
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Disclaimer : SpreaderSoft supports all above brands. However, you can always get free support from the companies itself. Please visit respective company website help page for support
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